Payment Policy

Effective Date: December 25, 2024

At Twiintopin Art Gallery, we are committed to providing a seamless and secure payment process for all our customers. This Payment Policy outlines the terms and conditions governing payments made for purchases on our website, twiintopin.com. By making a purchase, you agree to the terms set forth in this policy.

1. Accepted Payment Methods

We accept a variety of secure payment methods to ensure convenience and security for our customers. The following payment methods are accepted:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Secure online payment processing
  • Other Payment Methods: We may also accept other payment methods as offered on our website at checkout, such as mobile payment options or other payment processors.

Payment will be processed in U.S. dollars unless otherwise specified.

2. Payment Authorization

When you place an order with Twiintopin Art Gallery, your payment method will be authorized and charged for the total amount of your order, including the cost of the artwork, taxes (if applicable), and shipping fees. Authorization will occur at the time of order placement, and charges will be processed once your order is confirmed and ready to be shipped.

  • Pre-authorization: If the payment method is declined, we will notify you and request an alternative payment method.
  • Verification: In some cases, we may require additional verification of your payment details to prevent fraudulent transactions. This may include providing proof of identity or address.

3. Payment Processing and Security

At Twiintopin Art Gallery, we prioritize the security of your personal and financial information. We use industry-standard encryption and secure payment gateways to ensure that your payment details are protected. All transactions are processed through trusted third-party payment processors who comply with Payment Card Industry Data Security Standards (PCI DSS).

  • SSL Encryption: Our website uses SSL encryption to safeguard your personal data and payment information.
  • Payment Processor: Payments are processed securely by third-party providers, including PayPal and credit card processing services. We do not store or have access to your full payment details.

4. Order Confirmation and Receipt

Once your payment has been successfully processed, you will receive an order confirmation email containing a summary of your purchase. This will include:

  • Order number
  • Product details
  • Payment amount
  • Shipping details
  • Estimated delivery date

Please review the confirmation email to ensure that all information is correct. If you notice any discrepancies, please contact us immediately at info@twiintopin.com.

5. Pricing and Taxes

  • Prices: All prices listed on our website are in U.S. dollars and are subject to change without notice. The price shown at checkout is the final price, including any applicable taxes or shipping fees.
  • Sales Tax: Sales tax will be added to orders where applicable, based on the tax laws of your jurisdiction. The applicable sales tax will be calculated and displayed at checkout.

6. Billing Information

By making a purchase on our website, you agree to provide accurate, current, and complete billing information. This includes your name, address, phone number, and payment details. If there are any issues with your billing information (e.g., incorrect address or expired credit card), we will contact you to resolve the matter before processing the payment.

7. Currency

All transactions are processed in U.S. dollars (USD). If you are purchasing from outside the United States, your bank or payment provider may convert the charges to your local currency. You may incur additional foreign exchange fees or charges from your bank or payment provider.

8. Refunds and Cancellations

  • Refunds: In the event of a return or cancellation, refunds will be issued to the original payment method used for the purchase. Please refer to our Return Policy for more information on how to process returns and refunds.
  • Order Cancellations: If you wish to cancel an order, please contact us as soon as possible. Once your order has been processed and shipped, we cannot cancel it. You may return the item for a refund, subject to our return policy.

9. Security of Transactions

Twiintopin Art Gallery utilizes secure and encrypted payment processing systems to protect your personal and financial data. While we take steps to secure your information, we are not responsible for unauthorized access or disclosure of your payment details by third parties.

10. Fraud Prevention

To ensure the security of our customers, we reserve the right to cancel any order that we suspect may be fraudulent or involves unauthorized use of payment information. In such cases, we may ask for additional verification before processing the order. If we suspect fraudulent activity, we may block or limit access to the website, cancel orders, and report the activity to relevant authorities.

11. Contact Us

If you have any questions regarding our payment process or need assistance with payment-related issues, please feel free to contact us:

  • Email: info@twiintopin.com
  • Phone: (757) 890-3705
  • Address: PO Box 439, Jonesborough, Tennessee (TN), United States
  • Website: twiintopin.com