Terms and Conditions

Effective Date: December 25, 2024

Welcome to Twiintopin Art Gallery! By accessing or using our website (twiintopin.com), placing an order, or engaging with our services, you agree to comply with the following terms and conditions. Please read these terms carefully before making a purchase or interacting with our site. These terms govern your use of our website and the sale of artwork at Twiintopin Art Gallery.

1. Acceptance of Terms

By accessing or using the Twiintopin Art Gallery website, purchasing our artworks, or interacting with our services, you agree to abide by these Terms and Conditions, including all policies, procedures, and privacy guidelines set forth by Twiintopin Art Gallery. If you do not agree to these terms, you must refrain from using our website or making a purchase.

2. Eligibility

To make a purchase or use our website, you must be at least 18 years of age or have the legal capacity to enter into a contract. By making a purchase, you represent and warrant that you meet this eligibility requirement.

3. Product Availability and Pricing

  • Product Availability: All artworks available on our website are subject to availability. While we strive to keep our inventory accurate, some items may become unavailable after your order is placed. In such cases, you will be notified, and a full refund will be issued if the item is no longer available.
  • Pricing: Prices for the artworks are listed in U.S. dollars and may be subject to change without notice. The final price, including taxes and shipping charges, will be provided during checkout. Twiintopin Art Gallery reserves the right to change prices at any time.
  • Errors in Pricing or Product Information: In the event of an error in pricing or product descriptions, we reserve the right to cancel the order or correct the error. If an order is canceled due to pricing errors, a full refund will be provided to the customer.

4. Orders and Payments

  • Order Confirmation: When you place an order, you will receive an email confirming receipt of your order. This does not constitute an acceptance of your order. An acceptance email will be sent once your order is processed and shipped.
  • Payment Methods: We accept payment via major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure online payment methods. Payment must be completed in full at the time of purchase.
  • Transaction Security: We use secure payment gateways to process transactions and protect your financial information. However, we are not responsible for unauthorized access or loss of data resulting from third-party activities.

5. Shipping and Delivery

  • Shipping: We offer a variety of shipping options for both domestic and international orders. Shipping fees will be calculated at checkout based on your location and chosen shipping method.
  • Delivery Times: Delivery times vary depending on your location and the shipping method selected. We will provide an estimated delivery date at checkout. However, we are not responsible for delays caused by shipping carriers, customs, or other external factors.
  • Shipping Damages: If your artwork arrives damaged or defective, please contact us within 5 days of delivery. We will assist you in processing a return, exchange, or refund, depending on the situation.

6. Returns and Exchanges

  • Return Policy: We offer a 14-day return period for eligible purchases. If you are not satisfied with your order, you may request a return for a refund or exchange within 14 days from the date of delivery. Please refer to our Return Policy for further details.
  • Non-Returnable Items: Certain items, including custom artwork, limited edition pieces, or final sale items, are not eligible for return or exchange.
  • Return Process: To initiate a return or exchange, contact us at info@twiintopin.com with your order details. All returned items must be in original, undamaged condition, and the return shipping cost is the responsibility of the customer unless the item is defective or incorrect.

7. Intellectual Property

All content on the Twiintopin Art Gallery website, including but not limited to text, images, graphics, logos, and artwork, is the property of Twiintopin Art Gallery or its respective owners and is protected by copyright laws. You may not reproduce, distribute, or use any of the website’s content without prior written permission from Twiintopin Art Gallery.

8. Privacy and Data Security

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information when you make a purchase or use our website.

9. Limitation of Liability

Twiintopin Art Gallery will not be held liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use the website or artworks purchased from the site. Our total liability will not exceed the purchase price of the artwork in question.

10. Indemnification

By using the Twiintopin Art Gallery website, you agree to indemnify and hold harmless Twiintopin Art Gallery, its affiliates, employees, and partners from any claims, losses, liabilities, or damages (including legal fees) arising from your violation of these Terms and Conditions or your use of our website.

11. Modifications to the Terms and Conditions

Twiintopin Art Gallery reserves the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes your acceptance of the updated Terms and Conditions.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the state of Tennessee, United States. Any disputes arising from these terms or related to your use of our website will be resolved through binding arbitration, in accordance with the rules of the American Arbitration Association.

13. Force Majeure

Twiintopin Art Gallery will not be held liable for any failure or delay in performance caused by circumstances beyond its control, including but not limited to natural disasters, labor strikes, government actions, or disruptions in shipping or supply chains.

14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

  • Email: info@twiintopin.com
  • Phone: (757) 890-3705
  • Address: PO Box 439, Jonesborough, Tennessee (TN), United States
  • Website: twiintopin.com